How do I know if I've been verified for benefits for the semester?
You will receive an automated email from the Department of Veteran Affairs (VA) verifying that your enrollment has been certified to your AppState email. Please review your email inbox before reaching out to Student Veteran Services. If you have discrepancies or some classes cannot be certified, an Office of Financial Aid representative will alert you to these discrepancies.
My payment has not arrived on time. Why is this?
There are multiple factors as to why your payment has not arrived on time. Some factors on the side of Appalachian State University could include:
- Not sending a certificate of eligibility as soon as received.
- Not submitting enrollment verification datasheet as soon as prompted.
- Late submissions of certificate of eligibility and/or enrollment verification datasheet that require time to process.
- Not nofiying of Change of Courses or Change of Courses needing to be reviewed (if applicable).
If all of these steps have been completed or if you have been verified through Appalachian and still not received benefits, please call the VA educational assistance line at 888-442-4551. Student Veteran Services as an office does not have an effect on payments, missing payments, or payment schedules once Appalachian verifies enrollment.
How do I get in-state tuition with my benefits?
You can file for in-state tuition with the Office of the Registrar here: NC Residency for Tuition Purposes | Office of the Registrar under the Military-Affiliated Students header. Student Veteran Services as an office does not verify residency for military-affiliated students.
How do I use ChampVA health insurance?
Fill out this form: CHAMPVA School Enrollment Certification Letter and send to the Office of the Registrar at registrar@appstate.edu. Student Veteran Services as an office does not verify or enroll students for ChampVA.