Meet Our Team
Bethany Gonzalez, Associate Director for Military-Affiliated Services
Bethany Gonzalez is the Associate Director for Military-Affiliated Services at Appalachian State University. A proud App State alumna and Western North Carolina native, she earned her Bachelor’s degree in Education (2016) and Master’s degree in Higher Education (2022) from Appalachian State.
With a strong background in student support and advocacy, Bethany previously worked in the Office of Diversity, where she focused on fostering inclusive campus initiatives. She later transitioned to the Office of Student Veteran Services, where she continues to champion the success of military-affiliated students by providing resources, guidance, and community engagement opportunities.
Passionate about student success, Bethany is dedicated to helping military-affiliated students navigate their academic journeys and thrive at Appalachian State.
828-262-2722 | studentveteranservices@appstate.edu
Scott Coulson, Assistant Director, School Certifying Official
Scott Coulson is the Assistant Director, School Certifying Official at Appalachian State University. He received Bachelor's in both History, Secondary Education (2009) and Computer Information Systems (2022), and is currently pursuing a Master’s in Business Administration.
A combat veteran with the North Carolina Army National Guard with a deployment to Iraq in 2011, he has a strong passion for working with the veteran and military-affiliated population. Scott is a subject matter expert on VA education benefits and policies. He has been an Executive Board member for the National Association of Veteran Program Administrators (NAVPA) for the past two years (2024 and 2025) where he has had the opportunity to advocate for veteran education benefits and the population within the NAVPA organization and with VA, congressional, and senate representatives in Washington, DC.
Scott has a passion and drive for student success and helping the military affiliated population.
828-262-2722 | studentveteranservices@appstate.edu
Erin Flick, VA Educational Benefits Processor
Erin Flick received her Bachelor's in Sociology from App State and is currently pursuing her Master's in Higher Education from Appalachian State University.
As a military dependent growing up in and around Camp Lejeune, NC, she recognizes the importance of community for student veterans, dependents, and family members. Erin works to process VA benefits for students of all benefit chapters, as well as provide website updates and information streamlining.
After working as a Graduate Assistant for the Community-Engaged Leadership office and an intern for North Dakota State University, she values positive customer experiences and hopes to provide clarity and ease when navigating military benefits for students and their families.
828-262-2722 | studentveteranservices@appstate.edu